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UX design

In user experience design, the “user” comes first. A user is a person who is trying to solve a problem and is looking for a product or service to help them solve it. The user experience is the journey the user takes with that product or service. As UX designers, our goal is to keep the user at the centre of every decision we make and to do that. We need to get to know your user.

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UX Research

Most of Constellation Marketing Solutions' initial UX research is conducted at the beginning of the project and is focused on understanding your users' characteristics, goals, and pain points. Understanding the user empowers us to design helpful or easy-to-use experiences.
 

One critical challenge of getting to know your users is avoiding taking a narrow view of them or making assumptions about what they need based on stereotypes. Users who seem to be different from one another might have shared wants and needs. Constellation Marketing Solutions makes sure to step back and get a clear picture of all potential users, which often means that we’ll need to plan specifically to address the needs of users who are often overlooked.

How We Build User Experience Designed Website

User experience design (UX design) is the process of defining the user experience when interacting with a digital product or website. Design decisions in UX design are often driven by research, data analysis, and test results rather than aesthetic preferences and opinions.

a moving wireframe of a website

Sketching your wireframes

In our first meeting, we will discuss how you wish to build your website using UX Design. Sketching out your wireframes, and once you are happy we move on to the next stage digitising the wireframes.

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Digitisation of your wireframes

We will start to map out your website page by page with your customers in mind linking in each page, button and any inline links you may need to guide your customers around your new website.

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Conduct a usability study for the prototype

We will then conduct a study for the prototype website to make sure users can navigate through each of the pages.

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Launching your new website

Once we’ve conducted the study and have significant data to launch the website, we then take on the next steps of embedding the SEO linking it into Google, GMB, Facebook, Instagram and any other third-party APIs you may need. We then handover the website to your team or we can carry it on with a package

Frequently asked questions

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